FAQs

Do you offer Cash On Delivery? (COD)

Cash On Delivery (COD) Transactions will not be available during the pandemic. All transactions will be done either through Paypal, GCash, bank deposit, or bank transfer.

Shipping and Payments

We offer Metro Manila, Provincial

and International shipping.

Modes of payment are either Paypal, GCash and bank transfer or deposit. Deadline for payments is two days after order has been placed.

How long does it take to receive the order?

Upon confirmation of proof of payment, the following lead times may be expected for the orders. For Metro Manila, . For provincial, . For international orders, . We kindly ask for your patience as these schedules may be adjusted without prior notice in light of the ongoing pandemic.

Do you offer refunds, returns and exchanges?

Kindly check our sizing chart to find your best fit,

as all returns due to sizing will not be accepted.

We will not be offering refunds or exchanges to different products.

We currently do not offer returns or exchanges in light of the current pandemic. We would like to minimize the exposure of the product with people as both a precautionary measure and for hygienic purposes. Exception to this rule includes damages by courier or brand.

Contact Us,

Should you have any concerns, suggestions or inquiries,

you are invited to contact us through our website

http://www.marcelo-studios.com/ or send us an e-mail: inquiry@marcelo-studios.com/